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English Airline Charges Amputee Extra To Fly

11.05.2008 - Airline sorry for false legs fee

British budget airline, Jet2, charged double amputee, Mick Skee, a surcharge of £10 each way for taking an extra set of prosthetic legs on holiday. The airline allows for passengers to transport disability aids, such as wheelchairs, free of charge. However, in a move that Mr. Skee called, "ridiculous," they did not believe his prosthetic legs to be disability aids.

Jet2 has since refunded Mr. Skee and has offered to fly him free of charge. This has come with a plethora of excuses from a seemingly annoyed Jet2. One spokesman said: "Mr Skee's specific request was not one we had ever encountered previously and the carriage of an additional set of prosthetic limbs was not featured in our terms and conditions. It is impossible to cover every possible permutation for travelers' requests."

Note the lack of an apology. We understand that not all situations can be preconceived, but prosthetic limbs are quite common. It's quite a lazy oversight by an airline that desperately needs to revisit and update their terms and conditions.

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